Support
Need help with fAInance?
Contact us for issues related to access, data, backups, bugs, privacy or general questions about using the app.
Support email
⏱️
Reply
As soon as possible
📸
Screenshots
Very useful
🔐
Privacy
Never passwords
What can we help you with?
Please clearly indicate the type of issue in your message.
🔑
Access
Login, registration, password, Google sign-in or account access issues.
☁️
Data and backups
Saving, syncing, Excel export, JSON backup or data restore issues.
🐞
Bugs
Frozen screens, errors, anomalies, missing data or features that do not respond.
🔐
Privacy and account
Personal data, privacy, account deletion, profile or consent management.
✅ Before writing
Include these details.
1
Describe the issue
What you were doing and what happened.
2
Device and version
Android, browser, phone or computer.
3
Screenshots
They help us understand the issue quickly.
🔎 Quick checks
Before contacting us.
✓
Check whether the answer is already available on the FAQ page.
✓
Check your internet connection if the issue involves login, syncing or backups.
🔐 Privacy
What not to send.
×
Do not send passwords or access codes.
×
Hide sensitive data in screenshots if it is not needed to understand the issue.
Did not find the answer?
Contact us or check the FAQ for the most common answers.